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Premier Diagnostics Sleep Study
- Sleep Specialists
- Oxnard, CA
About this business
Additional Locations...3450 Loma Vista Road Ventura and ...... 1000 Newbury Rd Nwbry Pk, 91320 CA ...........................................................................................................................................................................................
Location details
1851 Holser Walk, Ste 210, Oxnard, CA, 93036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service from the lady that answered the phone. I wanted an appointment for same day or the next day and she said she had nothing until next week. I asked her what day she had and then she said she had to check and also look me up to see if the pre authorization was ready. I called back because you left me a message to schedule an appointment so shouldn’t it be already in? I clicked it seems they don’t want to get you in. She said I needed an appointment so someone can show me how to use the machine that I w... read more
Shocked at all the negative comments. Starting to think it was day staff but I literally just got off the phone with them and Cynthia was so helpful. Wondering now if they have them confused with another location. My son has had a sleep study there months ago and the nurse let us in right away. She was personable and offered us basic things we needed for the night. Shared laughs as well. It was a good experience as even I was nervous about staying overnight.
Employees treat you as an inconvenience Rush their spiels, and herd you Even though the office is empty. WE are the reason for your business. Treat us kinder. PLEASE
Not sure why the rating is so low! The staff I came in contact with were very kind and profesional. The sleep study process was explained thoroughly. My insurance ended up paying the amount that I paid out of pocket the day I went in to pick up the equipment and the front office called me to confirm my address and let me know a refund was heading my way. Really appreciate that!
Absolutely horrific customer service. Good luck getting in with any reasonable amount of time, and even better luck dealing with the office staff. Absolutely the most rude people in health care I have ever dealt with.
Frequently asked questions about Premier Diagnostics Sleep Study
How is Premier Diagnostics Sleep Study rated?
Premier Diagnostics Sleep Study has a 2.5 star rating with 39 reviews.
When is Premier Diagnostics Sleep Study open?
Premier Diagnostics Sleep Study is closed now. It will open tomorrow at 9:00 a.m.
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