Preferred Parking Service

Tippany Dixon 

on Google

a year ago

Parking Pirates is a better suited name for this business. Don’t ever ever eveeerrrrr go into one of their parking lots if the gate arm is up unless you just love giving away $40. The machine won’t give you a ticket, and the employees/managers can’t be bothered enough to look at the camera to see when you actually entered the parking lot to confirm your actual cost. They just charge you for a “lost” ticket, that was never given in the first place. Then to add insult to injury, not all the exits have a “lost ticket”button and... read more

T R 

on Google

2 years ago

Horrible experience. "Tea" from the help line was incredibly rude. Real Estate landlords, city officials and restaurants should stay away from Preferred Parking as their hired service to manage their parking lots. Had dinner at Link & Pin, which provides free parking validation for their guests. When my daughter drove in to the parking deck the gate was wide open to the lot so we thought it was free parking for the evening and no ticket required, a reasonable assumption because this happens frequently at some parking decks i... read more

Chauncey Gardener 

on Google

2 years ago

The most unfriendly and most unhelpful customer service you can imagine. A car had my, legally, parked car blocked in and it took almost 2 hours to get the tow truck there to move them. But the real burn, they charged me for the time I waited and then refused to credit me back. 

Marcus Payne 

on Google

2 years ago

I paid and correctly entered my license plate number on the kiosk and was still issued a ticket.