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1 Preferred Way, New Berlin, NY, 13411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more
The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more
The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more
Beyond amazing customer service support! Excellent underwriting team always willing to work with you and educate you for future situations. I even moved my Personal Auto and Home there!!!
Preferred Mutual has a 3.1 star rating with 287 reviews.
Preferred Mutual is open now. It will close at 6:00 p.m.
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