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Preferred Mutual

3.1

About this business

Location details

1 Preferred Way, New Berlin, NY, 13411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1287 reviews
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Alexander Matveev's profile image
Alexander Matveev 
a week ago

The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more

Alexander Matveev's profile image
Alexander Matveev 
a week ago

The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more

Alexander Matveev's profile image
Alexander Matveev 
2 weeks ago

The company's business is solely based on premium increases mid term and other deceptive business practices. I had a home+auto policy. Two months before renewal, they increased the premium by 48% by adding pool coverage that I never requested. And they backdated it to the beginning of the policy, so even when I canceled all my business with them five days later, they still want me to pay for the canceled policy premium. OK, I hope this extra $800 is well worth it for them losing a customer who paid them almost $4K premium ev... read more

B Hourigan's profile image
B Hourigan 
3 months ago

Beyond amazing customer service support! Excellent underwriting team always willing to work with you and educate you for future situations. I even moved my Personal Auto and Home there!!! 

Pedro Reyes's profile image
Pedro Reyes 
4 months ago

Frequently asked questions about Preferred Mutual

How is Preferred Mutual rated?

Preferred Mutual has a 3.1 star rating with 287 reviews. 

When is Preferred Mutual open?

Preferred Mutual is open now. It will close at 6:00 p.m.  

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