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Preferred Air Inc.
- Topsfield, MA
About this business
Specialties: Preferred Air Inc. has been servicing homes on the North Shore of the Boston area since 1991. We have earned a community-wide reputation for honesty, professionalism, and courteous service. Our company prides itself on using leading technologies in the field. There is more to your heating and cooling system than just heating and cooling. We will help you get the most from your existing system in comfort, safety, and energy savings. Our service technicians are factory-trained and on call 24 hours a day. Preferred... read more
Location details
424 Boston Street, Unit B, Topsfield, MA, 01983, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:30 p.m. | |
| Tue | 07:00 a.m. to 4:30 p.m. | |
| Wed | 07:00 a.m. to 4:30 p.m. | |
| Thu | 07:00 a.m. to 4:30 p.m. | |
| Fri | 07:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Preferred Air’s customer service is absolutely amazing! When I turned on my AC today for the first time this season, it wasn’t working, and my house was so uncomfortably hot. I was just recovering from a surgery and finding it really difficult to tolerate the heat. Despite being fully booked, Preferred Air sent over a young guy named Mark almost immediately. Mark identified the problem in 5 minutes and replaced a part. Thanks to him, the AC is now working again. I have used Preferred Air for 15 years, and I have recommend... read more
This company does good work but in my opinion charges too much for it. They charged me $210 per hr for the lead sheet metal installer, and $105 per hour for his assistant. $315 per hour to install flexible duct work. I was told they would do the work on a time and material basis but was not told the rates. My fault for not asking.
Without a doubt, one of the best companies I have ever dealt with. I needed to have my central air conditioning unit moved. They did a better job than the original install. The crew was hard working, knowledgeable and friendly. They adjusted their schedule to meet the demands of my contractor. Got the job done on time and right on budget. If you need HVAC work these are the guys to call.
We purchased two mini-split AC units Preferred Air and we love them. The company is great to work with. Someone always answers the phone, they are friendly and honest. The on-site crews were efficient, polite and tidy. They left no mess behind in our home. Preferred Air even submits your warranty info and emails you the info for your files. I can't recommend them enough.
They came out the same day for a service call on a 90 degree day and did a great job, highly recommend!
Frequently asked questions about Preferred Air Inc.
How is Preferred Air Inc. rated?
Preferred Air Inc. has a 4.3 star rating with 51 reviews.
When is Preferred Air Inc. open?
Preferred Air Inc. is closed now. It will open at 7:00 a.m.
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