Precision Sewing Machine & Fabrics

Carrie S. 

on Yellow Pages

7 years ago

I ordered an embroidery hoop from this company. When I tried to return it they have me the runaround. When I wrote them a note expressing my disappointment in their customer service this is the response I got word for word (copied and pasted.) I was shocked. "Ok then you can send it back pay the shipping, and I will take it back and what ever the freight was to ship to you then you can pay that to. I will credit the balance. That way I do not need to pay for a stupid mistake that you made . You order it and expect my company... read more

Anette M. 

on Yellow Pages

10 years ago

More Danish have had huge mysterious drawings from their bank accounts after online ordering of sewing supplies. Please be warned of credit card fraud! 

gabejuliana 

on Yellow Pages

11 years ago

I purchased a second hand machine from Precision recently. I was told it was serviced when I purchased it, but it was not. I was charged $125.00 for service. I had to take the machine for a problem and told that I must pay $125.00 again even though it was less than a year. When I purchased the machine, they loaded me down with supplied to purchase. When I realized I didn't need all that I bought and returned a couple of item, they weren't near as friendly. I will never purchase from this business again.