This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pratts Lawn and Garden
- Home Services
- Waynesville, MO
About this business
Your locally owned small business is your one-stop-shop for all small engine, lawn mower, chainsaw and outdoor power equipment sales and service needs. Randy, retired Air Force, started the business in 1991 and continues day to day operation and ownership. Randy's son Jeff, Coast Guard veteran, is the general manager and master technician of the Rolla location. Jeff's grandson Devon is the sales manger of the Waynesville location. Steven, retired Army, is the master technician for the Waynesville location.
Location details
1805 U.S. Rt. 66, Waynesville, MO, 65583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My junk mower from Home Depot needed some work so I was referred to Pratts. They young man, Devon, told me they would take about a week or two to get it done. After 4 days they called to say they need to order a few parts but everything would be covered under warranty. 9 days after I dropped it off the repairs are done and I owed nothing. A+++++
FOUND THESE GUYS (GALS) TO BE COURTEOUS AND FRIENDLY. They had a wonderful selection of Stihl Products. Looked as though they were well stocked on Lawn mowers as well. I went to them for a repair of my Stihl Blower. They were informative and friendly. The lady that took my blower for repair explained the process of warranty. She informed me that my deposit would promptly be returned when warranty was determined. I was very pleased. I returned a few weeks ago to have my mower worked on. It was not starting properly and was sp... read more
man am I glad I read the reviews on here. I was going to go in and do business with these guys.... but heck no now
Terrible service,gave 2 owners for tune up. They SALE one had a cracked crank case. This was the smaller mower, 625 Poulan Pro. They wanted to charge $40 just for looking at it, or they would keep it "for parts" & waive the $40. The other mower, the 650 Poulan Pro, wouldn't start at all. Both were given to Pratts in February. They charged me $115 to "fix" the 625. In April they came to p/u because of a loud clicking from the front wheel self propelled feature. They kept it ONE MONTH.Igot it back on 17 May, cut the lawn ONCE.... read more
I really wish I would have read the reviews on this place before going. I called the manufacturer before I even went to this place, and they told me it would be covered. I drive to Rolla to bring them the lawn mower and pick it up and when I get there the guy tells me all it needed was a tune up and they don't cover it, I didn't think anything of it bc I just needed my lawn mower fixed, took it home and it was doing the exact same thing it was doing when we took it in, sputtering, turning itself off, and not cutting anything... read more
very bad i took my riding mower in, because my mower was running week, so i thaught was bad gas, however, when they returned it , it was the same and , i cut my grass, the next time i rode it the pto would not engage so they took it back, so called repaired it, onced returned i cut the grass one time getting on it the second time i heard a pop and the pully broke off they picked it up and charged mr for the pully no problem , now when the dropped it off i road it to cut the grass, after i finished i noticed it idled high and... read more
it seems to me that the employees at the this store need to rethink their business ethics and just common courtesies every time i go their to purchase anything from a new stihl weedeater to a new chain for my saw i have to wait 10 minutes before anyone even comes in from the back and when they do get there they seem upset that I am bothering them by purchasing somehthing from their store frankly i am fed up with it an will no longer shop their. P.S. last time i was their the woman at the counter after waiting 10 minutes to c... read more
I find this store to have POOR ethics and business practices! This is the second incident and last time I will enter their facility. In a nutshell: I sent them my mower for Extended Warranty work. 2 days after my mower was returned, the engine seized up! (Hmmm, something stinks here...what can it be??) Now I have to buy a new motor. The long story: After describing the circumstances of my initial purchase of a riding mower and extended warranty to my local Lowes manager, he told me that the work needed was indeed warranty wo... read more
Frequently asked questions about Pratts Lawn and Garden
How is Pratts Lawn and Garden rated?
Pratts Lawn and Garden has a 4 star rating with 63 reviews.
When is Pratts Lawn and Garden open?
Pratts Lawn and Garden is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com