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PPL Global LLC

2.0

About this business

Founded in 1920, PPL Corporation is an energy and utility holding company involved in the generation, transmission, and distribution of electricity primarily in the northeastern and western portions of the United States. The company serves approximately 5.1 million customers in Pennsylvania, the United Kingdom and Latin America. The company also distributes natural gas and propane to more than 100,000 customers in Pennsylvania, Maryland and Delaware. In addition, PPL offers fiber optic services, including point-to-point data... read more

Location details

2 N 9th St, Allentown, PA, 18101, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.065 reviews
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AnnMarie P's profile image
AnnMarie P 
on Google
2 weeks ago

Tried calling PPL to sign up for electric, on hold for over an hour now. Ridiculous. Can’t even talk to anyone. 

nathan lybarger's profile image
nathan lybarger 
on Google
2 weeks ago

Customer service is outsourced and doesn't care AT ALL about your needs. Just reads from a script and tells you that you are SOL. 

weapprove all's profile image
weapprove all 
on Google
a month ago

PPL is negligent , during a power outage they left a manhole cover open I crashed and it killed my unborn from impact ! 

Nina's profile image
Nina 
on Google
2 months ago

Absolutely horrific customer service . Every time you call you have to deal with being disconnected by their system or by their customer service agents . I called yesterday 5 times to speak to customer svs; waited and waited for my turn in cue , then when it looked like I was being connected to an agent , was disconnected 3 times . The other two times , first the agent decided to hang up on me ; the second time I was told to hold while the agent looked for options available to me ; she left me on hold for 45 minutes and neve... read more

Marianne McNiel's profile image
Marianne McNiel 
on Google
3 months ago

Worst utility company. My power goes out all the time. You would think since their only job is transmission and no longer power generation that they would improve it. Nope. They are pitiful and I would use someone else but what choice do I have. 

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Frequently asked questions about PPL Global LLC

How is PPL Global LLC rated?

PPL Global LLC has a 2 star rating with 65 reviews. 

When is PPL Global LLC open?

PPL Global LLC is closed now. It will open on Monday at 8:00 a.m. 

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