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Pottery Barn Kids & Pbteen

3.2

About this business

Specialties Visit the PBteen teen furniture and dorm store to shop your favoritefurniture, bedding,room decorand more! Learn more about our complimentarydesign servicesand get advice and tips from our in-store associates on how to create the room or dorm room you've always wanted. History Established in 1949. The original Pottery Barn opened in 1949, among the docks and warehouses of West Chelsea in lower Manhattan. Our founder, Paul Secon, took a sacred approach to well-designed merchandise. He specialized in tabletop secon... read more

Location details

2111 N Clybourn Ave suite b, Ste B, Chicago, IL, 60614, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.279 reviews
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Paul Pimentel's profile image
Paul Pimentel 
recommend  Recommended
5 years ago

Great customer service!!! 

Leslie Kalisewicz Hinchcliffe's profile image
Leslie Kalisewicz Hinchcliffe 
5 years ago

Beware of ordering backpacks online. Due to the clunky ordering process, I ended up with backpacks that were too small for my kids. I have two mini backpacks for 2 year-olds when I have to Kindergartners. Because I paid extra for personalization, PBK refused to do anything to resolve the issue. Terrible customer service! 

Ronnie Ram's profile image
Ronnie Ram 
9 years ago
Mansi Mehta's profile image
Mansi Mehta 
10 years ago
Blanca Nieves Cruz's profile image
Blanca Nieves Cruz 
11 years ago
Kevin Kichan Kim's profile image
Kevin Kichan Kim 
11 years ago
Elena Mostovoy's profile image
Elena Mostovoy 
11 years ago
Maria W.'s profile image
Maria W. 
13 years ago

Bad Costumer Service – To say that I am disappointed about PBK costumer service is an understatement. I still can’t get over the humiliation they put me through yesterday at their Chicago location. I was returning a crib bumper and crib skirt that have been recalled. I brought the items to their Lincoln Park store as agreed in advance. The manager on duty was only willing to give me a refund for the bumper but not the skirt. I told him that I have talked to the manager a few days earlier and the refund should be for both ite... read more

KatieW55's profile image
KatieW55 
16 years ago

Dissapointed with Customer Service – There are a lot of great items offered in this store. Just be careful of what you buy for the price you pay. While a lot of things are what I believe to be far overpriced, some things come with exceptional quality and meet their respected price. The only dissapointment I had was with the customer service. I live in the area and have agreed with other mothers who are common shoppers to this store that there is a lack of attention for things that deserve attention. I had experienced flaws o... read more

Frequently asked questions about Pottery Barn Kids & Pbteen

How is Pottery Barn Kids & Pbteen rated?

Pottery Barn Kids & Pbteen has a 3.2 star rating with 79 reviews. 

When is Pottery Barn Kids & Pbteen open?

Pottery Barn Kids & Pbteen is open now. It will close at 7:00 p.m.  

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