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Pottery Barn Kids
- Retail
- Fortitude Valley, QLD
About this business
Safe, stylish kid and baby collections that combine expert quality with playful design. Shop exclusive bedding, furniture, decor & more.
Location details
19 Wandoo St, Fortitude Valley, QLD, 4006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Great products but the customer service doesn’t exist in the Fortitude Valley store. I went in there ready to buy and looking for help. Not a single person said hello or tried to assist for over 30 mins. Too busy chatting to each other not customers. When you’re with a young child and want to get in and out this is not fun. This is not my first time in store and the customer service is consistently poor.
Did an engraving of names on Christmas stocking but bringing my PB Christmas stocking that I previously have from US and they give me a brand new one without prior notice and didn't know where they place my old stocking. It slightly different but its the memory that it has been with the family with our first dog and when my first child born. If i know they gonna change it to a new one I wont do it in the first place. Wasn't too happy about it.
Love the normal Pottery Barn in the Valley, great customer service and friendly team. Pottery Barn Kids on the other hand has consistently had the worst customer service. The lady gave me attitude and on another occasion saw me approaching the register with an item to buy, and simply walked off into the back room and didn't come out. I took the items to the regular PB and was served instantly by two lovely ladies. Unfortunately, PB kids has had consistently the most rude and unhelpful staff members. Did not offer to help or ... read more
Bought the double Blyth bed for our little princess Worth the money fantastic craftsmanship.
Purchased the Blythe four poster double bed online after going into the fortitude valley shop to view the Blythe bed. The staff were lovely and answered all my questions. I ordered the bed online and it was delivered regionally just 3 weeks later. The bed is stunning and so easy to put together.
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 2.2 star rating with 57 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is closed now. It will open tomorrow at 10:00 a.m.
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