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Pottery Barn
- Retail
- Corte Madera, CA
About this business
Location details
1822 Redwood Hwy, Corte Madera, CA, 94925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ordered online for customer pickup. Went to the store with my husband, who is disabled. He could barely walk through the store without falling as it is so crowded with display merchandise. Waited at the counter for about 7 minutes with nobody appearing. So we left. The policy is that if an item is not picked up, it would be refunded within 7 days. I called 14 days after and someone did answer, confirmed my name, said she would call back. Heard nothing. Will call again, but would not recommend shopping in this store. They mus... read more
Terrible experience of them delivering damaged goods, requiring several calls of escalation to try and resolve the damaged furniture issue (only to then have them send replacement pieces to the wrong address - when they confirmed multiple times it would go to the correct address), never providing updates on the status of everything ordered, and “concierge service” never responding to inquiries for updates.
Great stuff! But you can’t take it with you. It’s a showroom, not a store.
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.6 star rating with 61 reviews.
When is Pottery Barn open?
Pottery Barn is open now. It will close at 8:00 p.m.
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