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Pottery Barn

3.5

About this business

Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable. 

Location details

1200 Morris Tpke Ste D220, Short Hills, NJ, 07078, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.592 reviews
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Callie Bedell's profile image
Callie Bedell 
on Google
2 weeks ago

I wouldn’t recommend shopping at this particular Pottery Barn location. I had gone into the store with my newborn and he was in his stroller - which didn’t fit ANYWHERE in the store. A store associate at the front desk watched me struggle trying to get into the store twice but there were all of these ottomans and I didn’t want to kick or move them myself because I had to maneuver the stroller. She huffed and came over and kicked them over - then I had a question about pillows because we had bought a custom couch from Pottery... read more

Ashleigh Leslie's profile image
Ashleigh Leslie 
on Google
a month ago

Rude staff 

Robert Beck's profile image
Robert Beck 
on Google
a month ago

Not only completely inept at shipping the right products but as bizarre an experience I have ever had in a store. I was trying to pay for my wife's order and I was told I had to identify myself by the saleswoman. Identify myself? I am the only customer in the store at 10 AM and I need to ID myself to make a purchase? I had originally asked for the manager when I arrived because she supposedly knew the order but she was downstairs and did not want to make the arduous trip up the stairs to the main level. I understand, it must... read more

Robert's profile image
Robert 
on Google
2 months ago

I recently purchased two Juniper Rectangular Wall Mirror in Brass from Pottery Barn online .The mirrors look different from the photos online when you see them in person ( Misrepresented ) which falls under U.S consumer protection laws .I am 5 days after the return policy and was yelled at and hung up by customer service after trying to make a return and get the original form of payment back . As a long time Pottery Barn Customer I am completely disappointed and disgusted with the way I was treated and yelled at by a Supervi... read more

Es El's profile image
Es El 
on Google
4 months ago

This is for William Sonoma/Pottery Barn HQ that tries to hide so their bad reviews don't appear on Google. Well, you suck for charging $10 delivery fee and your UPS carrier claims "delivery attempted" twice today 3/15/25, the ides of March and we're unable to. Total bs because I haven't even opened my door all day. No one called the number on the packag or rang the bell. Keep your rubbish. Never ordering from any of your companies again 

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Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.5 star rating with 92 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open at 10:00 a.m. 

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