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Pottery Barn

3.4

About this business

Location details

10000 Research Blvd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.4193 reviews
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Dawn Grissom-Perez's profile image
Dawn Grissom-Perez 
a month ago

We had the pleasure of working with our designer and manager, Michelle, who provided us with her full attention throughout the process. She ensured excellent communication, even arranging for another manager to call us with precise timing for our appointment to finalize the order. Michelle was exceptionally pleasant and knowledgeable, making the entire experience seamless and enjoyable. Although this is our first time purchasing furniture from PB (Arboretum), we are very excited to have it delivered and set up so we can see ... read more

Pat Browns's profile image
Pat Browns 
2 months ago

Walked into Pottery Barn "just to look" and of course ended up wanting everything. The store is set up so nicely that it actually feels like walking through a well designed home. Everything looks high quality and thoughtful put together, which makes it easy to get inspired. It's one of those places that makes you want to upgrade your entire space. I'll definitely be back. 

Bret Ostendorf's profile image
Bret Ostendorf 
3 months ago

Expensive, but beautiful and high quality. You get what you pay for. 

Roy Calvo's profile image
Roy Calvo 
5 months ago

Great selection and service 

Mary Franz's profile image
Mary Franz 
6 months ago

We purchased a 9 drawer Cayman dresser for my daughter’s room from pottery barn and in less than a year several of the drawer slides are not working. You have to yank on the drawers to open them. Even though it’s been less than a year they told me they wouldn’t be willing to send a furniture technician out to look at the issue because it’s been in my home. Very disappointed as this furniture is expensive. Shop somewhere else. They’re not interested in keeping customers. 

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.4 star rating with 193 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open tomorrow at 10:00 a.m. 

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