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Pottery Barn

3.3

About this business

Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable. 

Location details

10000 Research Blvd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.3180 reviews
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Andrew Baxter's profile image
Andrew Baxter 
on Google
a month ago

AVOID PB if at all possible - extremely long shipping times, no returns on custom orders (even when they deliver a faulty product), awful customer service. Ordered chair for nursery beginning of January, for June baby. Delivery estimate was July, but we went forward with the purchase anyway. Chair arrived “early” in April, but has an awful grinding when rocking. Third party tech was sent out who confirmed the rocking component needed replaced. Pottery Barn customer service rep was somewhat responsive and informed us they wer... read more

Mike's profile image
Mike 
on Google
a month ago
Monica M's profile image
Monica M 
on Google
4 months ago
susan grajeda's profile image
susan grajeda 
on Google
5 months ago

This place is SKETCHY!! No stars! I paid about $3900 and they sent me a dirty, torn, stained used sofa and here I am writing this one month later and still no refund. Had to initiate dispute with my CC. Manager Zach, sales associate Cinthia are CROOKS! 

Robert S's profile image
Robert S 
on Google
5 months ago

Friendly help. Bought a couch. 

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Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.3 star rating with 180 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open at 10:00 a.m. 

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