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Pottery Barn
- Furniture Stores
- Rogers, AR
About this business
Location details
2203 S Promenade Blvd Ste 14100, Ste 14100, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude customer service. I called from another state looking for a discontinued item. They happened to be the only store in the US that has it in stock. They have the light fixture, was a floor model and missing pieces. I said im still interested and how much with missing pieces and being a floor model. She said same price no discount. I've been a PB customer for over 25 years and know that's not the case. She was quit rude. I guess ill wait to find one on Ebay.
Febee from friends was right!
Love the Rogers Pottery Barn. The ladies are always so helpful, going above and beyond. They've assisted in finding perfect accessories for my personal space, placing orders and even replacement parts. I appreciate them so much.
I was planning to spend a lot of money at the Pottery Barn in the Pinnacle Mall tonight, but that changed after my experience there. I was standing and waiting for help when an employee walked right past me and went to assist someone else instead. I stood there feeling completely ignored. At the end, another employee handed me a business card and motioned toward Melissa — that’s when I realized she was the one who had overlooked me earlier. That employee didn’t offer to help me either or try to assist with the purchase or fa... read more
I bought curtains a few years ago and didn’t need to wash them until now. When I washed them exactly according to the instructions on the label, they shrunk about 5 inches. PB says they won’t replace them because it’s been too long since I’ve purchased. I expect better with all the money I’ve spent with them, but I guess their customer service policies are no better than a discount store.
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.6 star rating with 115 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open on Monday at 9:00 a.m.
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