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Potbelly
- Sandwiches
- West Lafayette, IN
About this business
Location details
117 Northwestern Ave Ste A Ste A, West Lafayette, IN 47906, West Lafayette, IN, 47906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
food is good. Service is awful. I was standing for 2 minutes and nobody asked me what I wanted to order. Nobody was in line. The guy with a beanie was beyond rude to me.
First time I’ve genuinely been scared in an establishment. Have been here a few times and usually the staff is lovely, but several workers can be rude (slamming orders on the counter, passive-aggressive). Guy in the black beanie specifically never fails to treat you like an idiot, and this time he was straight up hostile with aggressive comments during the entire pickup process. Based on other reviews seems like this is a common occurrence and management couldn’t care less. Atmosphere was unwelcoming, place wasn’t clean, app... read more
Love the food here. Absolutely recommend to anyone who’s hungry. There sandwiches are amazing.
Came back after deleting my last review after realizing the black beanie guy is the exact same individual that several other people have mentioned here. I had a very similar experience with him today as some other customers have where he addressed me as if I were a complete idiot for asking so much as "is this where I order?" having been to the location for the first time. It also came to my attention after him sending along my sandwich that he just so happened to not make the sandwich remotely close to what I ordered. Not s... read more
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 3.9 star rating with 424 reviews.
When is Potbelly open?
Potbelly is closed now. It will open at 10:00 a.m.
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