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Potbelly
- Sandwiches
- Carmel, IN
About this business
Location details
11529 Spring Mill Rd Ste 100 Ste 100, Carmel, IN 46032, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I don’t ever take the time to write a review, but I’m use to great service when I stop by for lunch throughout the week. Today though, when I walked in three kids were talking with one sitting on the counter food is made on. When I was trying to order I had to wait for all of their conversation to be done. Minutes pass and I start to order. By the time it cooked they grabbed it and I had to repeat about 6 times. Just for them to forget half of it and it be wrong. Him looking taken back by what I was getting he looked back at... read more
Terrible customer service waited 35 minutes for 2 items
It’s pretty ridiculous how I put in an order yesterday around the same exact time I put in an order today. But my driver is told you don’t have the items to make my order? Then why are you even open? Yall will lie.
Kids combos are free over the weekend with an entree purchase, there is a sign promoting this near the register. I didn’t see the promo until after we paid and started eating. Asked why our order didn’t qualify and the lady said we have to bring it up before checkout. Nothing on the promotion says it and should be the responsibility of the customer to fight to earn said promotions. Shouldn’t their employee to charge accurately and know promos? We were unsuccessful in receiving any credit even with receipt. Told to do better ... read more
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4.2 star rating with 655 reviews.
When is Potbelly open?
Potbelly is open now. It will close at 10:00 p.m.
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