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Potbelly

3.8

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near the A. Philip Randolph Pullman Porter Museum! Located in Pullman, just a short walk from Pullman Park, Potbelly Sandwich Shop is your go-to lunch spot on the South Side of Chicago. Step inside and enjoy all your favorites piled high with premium meats and melty cheese. And don't forget our fresh-baked cookies – let's just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platt... read more

Location details

756 E 111th St, Chicago, IL 60628, Chicago, IL, 60628, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 11:00 p.m.
Tue9:00 a.m. to 11:00 p.m.
Wed9:00 a.m. to 11:00 p.m.
Thu9:00 a.m. to 11:00 p.m.
Fri9:00 a.m. to 11:00 p.m.
Sat10:00 a.m. to 11:00 p.m.
Sun10:00 a.m. to 11:00 p.m.
3.8495 reviews
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Monique Bolden's profile image
Monique Bolden 
on Google
3 weeks ago

Babbbby today I went an got 3 wrack sandwiches for my family from time I walked in to the cashier was wonderful nice quick an the sandwich was bomb 

Faith Hartley's profile image
Faith Hartley 
on Google
a month ago

The staff on Sunday are great and sweet wayyy better than Chick-fil-A 🩷 

E G's profile image
E G 
on Google
a month ago

This Pullman location is THE absolute worst. The staff is so rude. They do not care if they get your order right or not. They act like your bothering them when you ask for anything that you want on your sandwich. Every single young lady at every station was rude. I understand if you don’t like your job but there is no need to treat people rude when they come in there to spend their hard earned money which is actually keeping them employed. They all need to be retrained or else this establishment will not be around long. I’ve... read more

sherri avery's profile image
sherri avery 
on Google
a month ago

The customer service is terrible at this location! The staff was more concerned about engaging in conversation amongst themselves, then been being attentive to customers. I repeated my order because it was clear she wasn’t listening to me and The attitude I was given because she messed up my order Twice was appalling. She literally threw my sandwich on the counter. And walked off! I will never return. All customers should be treated with respect and dignity. If I could given 0 stars I would. 

Lashonda Saffold's profile image
Lashonda Saffold 
on Google
2 months ago

Manager and employees are extremely rude with no customer service skills. They lie and say can’t take orders at the drive thru because they’re lazy. I told them multiple times not to put pickles on my sandwich because I am allergic and the big male with the dreads did it anyways trying to be funny. I’ve filed a complaint with corporate and the better business bureau. This is unacceptable behavior. The manager has a bad attitude and don’t know how to talk to people. 

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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.8 star rating with 495 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 11:00 p.m.  

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