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Potbelly

4.0

About this business

Location details

7422 Baltimore Ave, College Park, MD 20740, College Park, MD, 20740, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.0270 reviews
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Dj Ricks's profile image
Dj Ricks 
a month ago

******** WARNING PLEASE BEWARE VERY RUDE STAFF HORRIBLE CUSTOMER SERVICE ************* The way the so called supervisor Jason interacted with me at this potbelly is really disappointing. Today Tuesday 5/19 around 12:50pm. 1st no welcome when I come in, no type of acknowledgment with literally no customers around. Then when I say hello I’m here to pick up an order I’m told the beverage machine is broke. When I say I had a large drink can I get some equivalent I’m looking for something 32 oz like what I paid for he says “just ... read more

Adri Vanese's profile image
Adri Vanese 
4 months ago

I’m only giving this place a 2 or 3 star because I’ve been here before and it was good, but this time was unacceptable to me. I went in last night at 8pm and I only ordered a salad, nothing else. I figured it would be a quick trip and I was on the way into work, but why did it take 30 minutes to get a salad?! The store was empty and there was only two people ahead of me in line, and one person later behind me in line. The service was unbelievably slow, and I think they also kept messing up the person on front me’s order, but... read more

Jennifer's profile image
Jennifer 
5 months ago
Yesenia Polanco's profile image
Yesenia Polanco 
5 months ago

Horrible customer service! On 2/21/26 at around 3:15pm, I walked in and was stared at like I shouldn't have walked in the first place. Both of the little girls behind the counter, because that's how they behaved, were extremely rude and dismissive. If you don't like what you do, change your environment, simple! Management please provide these little girls proper customer service training because they have no idea what it entails. 

Bill Will's profile image
Bill Will 
9 months ago

Lady with piercing that worked 10/22 at around 7pm was really rude. Potbelly fix your service!! 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4 star rating with 270 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m. 

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