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Potbelly

3.8

About this business

Location details

1720 N Orchard Rd Ste. 100, Aurora, IL 60506, Aurora, IL, 60506, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.8232 reviews
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Lanora Garza's profile image
Lanora Garza 
a week ago

I'm a pretty big fan of Potbelly's chicken pot pie soup. Other Potbelly's I go to have it where the soup is a nice thicker consistency. This is the second time I've ordered from this location of their soup and im disappointed. You can tell they water the soup down and then add more salt to make the soup stretch longer. I am not a fan of the watery consistency of this soup thats usually rich in flavor and consistency. :( 

LaWanda Kyles's profile image
LaWanda Kyles 
3 weeks ago

I came in last week 10/4/25 at 1:48pm with my girlfriend and Desi & Kimberly helped me and their customer service was amazing! Desi made my sandwich soooooo good and she had a bubbly personality great for food service! Kimberly helped me at the register and she explained the rewards program to me which was helpful! I tried to tell the Hispanic woman manager on shift about my wonderful experience but she seemed to ignore me as if she didn’t want to hear about her wonderful staff and had a stale demeanor but I ensured she rece... read more

Mia Wahrman's profile image
Mia Wahrman 
a month ago

Excellent service! Very fast and good food! Their Mac and cheese was warm and perfect! Plus I asked them to draw a pikachu and they did! It looks amazing! 

Steve Millett's profile image
Steve Millett 
3 months ago

Tried the new prime rib sandwich. Never tasted prime rib only bread since hardly any prime rib. 10 bucks and hungrey. 

BARBARA FRANCE's profile image
BARBARA FRANCE 
3 months ago

The store is freezing. The guy that made my sandwich look like he was just completely upset, and was so stern and straight faced and had a look like He hated me without even knowing me, the Chicken salad sandwich tasted like straight salt And there was gloves of mayonnaise on it, because the mayonnaise didn’t even have any more space to go anywhere in the sandwich cause it was already full of mayonnaise and my husband’s Italian sandwich with missing ingredients, and Was super thin Like they were trying to save money, and not... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.8 star rating with 232 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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