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Potbelly

4.2

About this business

"Ditch the sad desk lunch and treat yourself to a delicious sandwich near Annapolis Mall Food Court! Located in Annapolis Mall, just a short drive from the United States Naval Academy, Potbelly Sandwich Shop is your go-to lunch spot in Annapolis Mall. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don't forget our fresh-baked cookies! Craving a morning pick-me-up? We've got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu's here for the rescue! From sandwich... read more

Location details

2002 Annapolis Mall Rd, Annapolis, MD 21401, Annapolis, MD, 21401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.2219 reviews
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E. B.'s profile image
E. B. 
on Google
2 months ago

Extremely disappointed with the customer service at this Potbelly location. I attempted to redeem my Potbelly Perks points for a free regular sandwich — I have over 3,400 points, and the app clearly states it only takes 1,250 to redeem one. I had my phone, my number was entered, and the points were showing right there on the app. I also scanned the bar code. Despite all of this, the employee refused to honor the reward and told me to “read the fine print.” But there is no fine print. I genuinely have no idea what she’s talki... read more

Alexis Merritt's profile image
Alexis Merritt 
on Google
2 months ago

I love this Potbelly, but I don’t know why they keep the soup from the day before and serve it. I’ve been at the hospital since Wednesday and craved my broccoli cheddar soup. My husband went to pick it up, it’s disgusting & brown. Not even edible. Waste of money and disappointed they keep doing this. My husband also got a sandwich and very little meat on it. 

Ann Benigno's profile image
Ann Benigno 
on Google
2 months ago

Walked in to this empty PotBelly store at about 4:40 on Wednesday 14 May, and were not greeted by either employee. That’s forgivable, I guess. But when my husband greeted the employees, both ignored him. One (female)just stared at him. The other (male) just ignored him. We decided we weren’t wanted, so we left. Very bad experience. 

Marty M's profile image
Marty M 
on Google
2 months ago

Walked in. No customers there. Gave the woman a friendly hello. She frowned and looked down. The man at the order desk never looked up or responded to hello. We left. Just lost 3 customers. 4:40pm Wed May 14. 

Faten Alshaibi's profile image
Faten Alshaibi 
on Google
3 months ago
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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.2 star rating with 219 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m.  

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