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Potbelly
- Sandwiches
- Normal, IL
About this business
Location details
609 S Main St, Normal, IL 61761, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Was here at 10 minutes before 11 o'clock today and they had a two catering orders. We were told they were backed up and it would be 15 minutes. We did not get our actual order taken until 11:40!!!! They were doing all the o line orders that came i. However while the in person customers stood and watched. There were 5 people including the manager worker. It was as if we were not important. To me this was just bad service. I would have had one person waiting on us while the other 4 took care of the catering and online orders.
Fast friendly service and great food, always.
We did a pickup order and got the wrong salad. Jessica realized the error after we left and called to tell is they had removed the charge for the salad. We thought that was so nice to recognize the error and make it right!
Never ever received rude sevice than today,
Came in the other day and had a very good experience. This location is much bigger than the one in hometown. Vy served me immediately she asked me what I wanted on it and if I wanted it toasted. She even helped me join the perks program. I got the avo turkey with tomato. Perfect portion size, packed neatly and clean. Will definitely be returning.
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4.3 star rating with 252 reviews.
When is Potbelly open?
Potbelly is open now. It will close at 9:00 p.m.
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