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Potbelly
- Sandwiches
- Alexandria, VA
About this business
Location details
4690 King St, Alexandria, VA 22302, Alexandria, VA, 22302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
By far, the worst experience I had at any Potbelly location, and I have been going to this location for some time, working nearby. No one was in line ahead of me, but it took some time for staff to even acknowledge me. After placing a simple order of a "Pick Two" half salad and soup and being told to wait before moving to the register, I stood behind the prep line for several minutes. I got to the register and was asked with no greeting or smile, "Yes?" I repeated my order, thinking that it had been already made since the fi... read more
Went to get water from the fridge and noticed the inside of the fridge was covered in mold. There was mold growing all over one of the rows of water bottle on the lids and labels. Told the employee and it was kind of just brushed off. The sandwich was ok but very little of the toppings I asked for. The garlic aioli, oil and Italian seasoning was basically nonexistent. Not the first time I’ve been this to this location but definitely the first time that this has been an issue.
A really good restaurant chain sandwich shop. Originated from Chicago I believe. Good sandwiches, made fresh, and customized to your liking.
The people who work here are always in a bad mood and have terrible attitudes. The woman who's in charge of the toppings yelled at me when I couldn't understand her.
As long time customer and former employee it is disheartening to see the lack or customer service from the staff on April 27, 2025. Upon entering no one was greeted. There was no one in line. The lady doing the toppings gets upset when you can't understand and yells at you. :(
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4.1 star rating with 323 reviews.
When is Potbelly open?
Potbelly is closed now. It will open at 10:00 a.m.
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