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Potbelly
- Sandwiches
- Alexandria, VA
About this business
Location details
401 John Carlyle St, Alexandria, VA 22314, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Horrible wait times. Hit the lunch rush and waited over 30 minutes to pickup an online order. Website and app constantly having issues as well
Pretty terrible shop all around. The Hispanic lady at the front couldn’t care less about her job. They take forever to make the sandwiches. It’s ridiculously overpriced, I’d avoid this place!
Great service from the morning crew who prepared my catering order. Picked up the chilli and Mac and cheese soup yesterday. Chilli was great but the Mac and cheese soup was meh.
I order from this potbelly a lot because I work near by. I was highly upset when I made an online order tonight and my sandwich was burnt , very hard to bite in and have NO SAUCE on the sandwich. I’m very disappointed. No everyone should be hired to work at a restaurant if they cannot make the food as it’s presented on the website. It looks like they just slapped the sandwich together.
(Jan 14, 2026) A short guy in the back yelled and screamed at a customer and threatened to call police on her due to a question about her order. He screamed at her a few times. There were 20+ customers in the waiting area who witnessed it, and trying to their mobile orders as well. The level of professionalism is unreal here. I recommend shutting this location down. They’re not customer-friendly and don’t need anyone’s money.
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 3.9 star rating with 435 reviews.
When is Potbelly open?
Potbelly is open now. It will close at 9:00 p.m.
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