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Potbelly
- Sandwiches
- Alexandria, VA
About this business
Ditch the sad desk lunch and treat yourself to a delicious sandwich near the Eisenhower Avenue Metro Station! Located in Carlyle, just a short walk from the Hoffman Town Center, Potbelly Sandwich Shop is your go-to lunch spot in Alexandria. And don't forget our fresh-baked cookies – let's just say they disappear fast. Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we've got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is here to make you... read more
Location details
401 John Carlyle St, Alexandria, VA 22314, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Where do I start...of the last 3 times I ordered, they have yet to get it correct. Today, I asked for mayo and pickles - got neither. I also ordered a pickle on the side, and get a pile of sliced sandwich pickles. Last time, I ordered a turkey sandwich and there was NO MEAT. The time before that, I ordered a wreck (supposed to have several meats, including roast beef), and shockingly, there's no roast beef. When you go into the restaurant, staff is completely rude. Sometimes they have side conversations and don't even acknow... read more
The people who work here have the worst attitudes. Today I ordered online for the 3rd time and it was wrong again. I ordered a full pickle and they literally gave me sliced cuts. How am I supposed to eat this? I would say half the time the sandwich isn't even cut so you better have a knife at the office. Last week, we ordered a wreak and it came with NO MEAT?! Are you kidding me? How do you make a meat sandwich with no meat? Please clean the oven. There is so much smoke nobody can breathe and this has been the case for at le... read more
This location continues to disappoints. Today was the first time my order was actually ready on time but of course, they messed up the order. I paid extra for the bacon and that’s what they left out.
Shout out for customer service. I was a bonehead and accidentally ordered at my home store in Fairfax. As I was walking out their manager (?), Seid, called me back in and said he'd take care of me. He took a picture of my order off my phone and had it out to me in less than 5 minutes. Truly appreciated. I'll be back.
I have been ordering from here for years and it has sadly gone down hill in the last several months. My orders are constantly missing items and I dont even customize anything. Today I ordered a salad and sandwich. They forgot the chicken in my chicken sandwich, my salad dressing, and the walnuts for the salad. It is also hit or miss on whether your order will be ready for pick up. I've had to wait more than 30 min after the pick up time which defeats the purpose of ordering ahead. If they get the order right it does usually ... read more
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4 star rating with 416 reviews.
When is Potbelly open?
Potbelly is closed now. It will open tomorrow at 10:00 a.m.
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