Potbelly's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

3.9

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Cascades Falls Park! Located on N West Avenue, just a short walk from the Ella Sharp Museum, Potbelly Sandwich Shop is your go-to lunch spot in Jackson County. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don't forget our fresh-baked cookies! Craving a morning pick-me-up? We've got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu's here for the rescue! From sandwich platters to fresh ... read more

Location details

1608 N W Ave, Jackson, MI 49202, Jackson, MI, 49202, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.9467 reviews
Select a rating
Ron G (Ron)'s profile image
Ron G (Ron) 
on Google
2 weeks ago

Order was entirely wrong. Bacon was raw in the wrap. Other sandwich was entirely wrong. Food was cold. Soup was cold. Service was good at the window but the food was utter garbage and entirely wrong. 45 dollars spent plus a tip. Highly disappointed. 

Taylor Adams's profile image
Taylor Adams 
on Google
3 weeks ago
MaryEllen Hamlin's profile image
MaryEllen Hamlin 
on Google
2 months ago

Im not even sure how to many stars to give here because there wasn't any service at all... The hours posted on the door for Sunday (Today) June 22nd, 2025 are 9-3. My 65 year old mother, my daughter and I pulled up to the door at around 11:30am in 97 degree weather so that I could drop them off to get inside air conditioning. She pulled the door handle and it was locked. I told her try again maybe they forgot to unlock it ? She tried again looking in the window there were customers and workers just looking at her like a deer... read more

Bug Buddy's profile image
Bug Buddy 
on Google
2 months ago

Don't waste your time subpar food 

Connie Curtiss's profile image
Connie Curtiss 
on Google
3 months ago
View all google reviews

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.9 star rating with 467 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com