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Potbelly

4.2

About this business

Location details

19411 Gulf Fwy Ste 2 Ste 2, Webster, TX 77598, Webster, TX, 77598, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.2566 reviews
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Hugh W's profile image
Hugh W 
a week ago

Excellent customer services, the staff is frienly, patience and helpful. Clean counter top and food prep area, average wait time about 5-8 minutes. 

Jason Deyo's profile image
Jason Deyo 
a week ago

People in this store don't care that it takes them 20 minutes to make a sandwich... Ridiculous... I guess if you have that much time to waste waiting for fools to make a sandwich 

X K's profile image
X K 
a week ago

My order was made wrong and when I called the store to report the issue the man who claimed to be a manager just mocked me and literally hung up in my face… when I called back a Hispanic girl answered and just handed the phone back to him to which he just hung up in my face again. 

Sharon Hartman's profile image
Sharon Hartman 
2 weeks ago

I always liked the Big Wreck. I ordered takeout yesterday and gave them plenty of time. When I got there they said that they were still “working on it “. Then the guy threw a sandwich on the counter and the girl called my name. When I got it home there was way too much lettuce and hardly any meat. I had to remove lettuce just to be able to eat it. This place has definitely gone down. I will go elsewhere from now on. 

Louie BeReviewin's profile image
Louie BeReviewin 
3 weeks ago

Sunday, August 9th, 1:38 PM. This is my personal opinion: Drove out from Pearland because I craved Potbelly. Guy with dark skin, glasses and a mustache had a very poor attitude and mood. Would not even greet me. And was irritated that he had to tell me the type of bread I wanted. I told him to cancel the order and very sarcastically said “okay”. Should not be customer-facing. Very unprofessional. 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.2 star rating with 566 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 10:00 p.m. 

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