Potbelly's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

3.4

About this business

Location details

5910 Washington Ave, Mt Pleasant, WI 53406, Mt Pleasant, WI, 53406, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.4203 reviews
Select a rating
Khamari H's profile image
Khamari H 
6 days ago

MANAGERS ARE RUDE ASH… Grabbed the wrong order and was stopped on the way out.. My mistake.. But when confronted by one of the managers she made slick remarks like “does it say that name..” just being unnecessarily rude when I was nothing but nice to her.. I work doubles everyday so I was tired getting the order.. The rudeness was so uncalled for … 

woofie girlie's profile image
woofie girlie 
3 weeks ago

Manager Madeline is RUDE! No time for good customer service. Made me the most disgusting chicken bacon sandwich with dry bread, 4 small slices of cold chicken, completely wilted lettuce and ends of tomatoes not to mention the disgusting slimy pickles, when I complained I got a major attitude and said she would remake, NO THANK YOU! Wouldn’t trust her to make me a new sandwich.asked for refund and was told she didn’t know how to do that! I guess the general manager may handle this differently but for the time being I’ll be co... read more

Kai Smooth's profile image
Kai Smooth 
a month ago

No staff at the drive thru…When I went in to get my food I was not greeted and my food was in the pick up area ( I selected drive thru)-hence soup not being hot but like warm. This location is a dead zone I waited in the drive thru for 10mins and no one pulled up plus they always looked closed. I will not return. 

Sheridan Ewald's profile image
Sheridan Ewald 
2 months ago

Felt very rushed when I ordered even though nobody else was in line (I feel like I was ordering at a normal pace but I guess not fast enough). I also got gaslight by the lady that took my order when she gave me the wrong food to which she passively aggressively said that I never confirmed it with her and thats why it was messed up even though I did tell her. Miles behind the one in Pleasant Prairie. Highly recommend skipping this location and going to that one. 

Kelsey Lewandowski's profile image
Kelsey Lewandowski 
2 months ago

I want to keep coming back because this location is so close to my office but you guys skimp on the meat! 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.4 star rating with 203 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com