Potbelly's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

4.0

About this business

Location details

2613 W Jefferson St, Joliet, IL 60435, Joliet, IL, 60435, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.0357 reviews
Select a rating
Amanda Terrell- Chatman's profile image
Amanda Terrell- Chatman 
2 months ago

I did not like the quality of my sandwich and this isn't the first time but this will be the last time I go to this location. I asked for extra tomato and they gave me two weird top pieces that should be thrown away along with one regular slice. If this potbelly can't afford to give a normal slice of tomato and not a garbage piece then they should close. I feel like this is unacceptable and speaks to what they feel is acceptable. I'm just shocked because of a person likes tomato why would you think you should give them the p... read more

Amanda Terrell- Chatman's profile image
Amanda Terrell- Chatman 
2 months ago

I did not like the quality of my sandwich and this isn't the first time but this will be the last time I go to this location. I asked for extra tomato and they gave me two weird top pieces that should be thrown away along with one regular slice. If this potbelly can't afford to give a normal slice of tomato and not a garbage peice then they should close. I feel like this is unacceptable and speaks to what they feel is acceptable. I'm just shocked because of a person likes tomato why would you think you should give them the p... read more

Andrew Gonzales's profile image
Andrew Gonzales 
3 months ago

First time trying there food. Great great great 

Daniel Hughes's profile image
Daniel Hughes 
3 months ago

I'm a big fan of Potbelly. Jake was super friendly and very professional. 

Ashley Pertle's profile image
Ashley Pertle 
5 months ago

They need to work on their communication. I made a few mistakes in this situation as well but their lack of organization and professionalism set me over the edge. I accidentally ordered from the wrong location. This was my fault. I work in this area, it defaulted to this location. I thought I changed my location but it was set to Joliet and I wasn’t aware. I placed an order, realized when I was five min from the location i intended to order from that the location was wrong, and called. They took my name and approved for me t... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4 star rating with 357 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com