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Potbelly

3.9

About this business

Location details

4207 N Harlem Ave, Norridge, IL 60706, Norridge, IL, 60706, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.9471 reviews
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Ania's profile image
Ania 
2 weeks ago

For Potbelly, the sandwich was just average, and they forgot to add the avocado. However, the tables were sticky and not very clean, which made the experience less pleasant than it could be. The service was okay, but a bit slow for a fast-food style place. I hope they improve the cleanliness because the food itself is usually worth coming back for. 

Victoria Papastathis's profile image
Victoria Papastathis 
3 weeks ago
Sean Santa's profile image
Sean Santa 
a month ago

Always short staffed. Waited 40 minutes for my mobile order. ***Tip: just order in person, you'll get your order before the mobile orders. ( I saw 12 in person orders being fulfilled while the the mobile order queue was backed up to 12 orders on the screen). 

S Pak's profile image
S Pak 
a month ago

On Tuesday January 27th, this location was short-staffed and inundated with orders in the evening, so much so that the shift manager announced that only online/mobile orders would be fulfilled. If you walk in to order, you were turned away. Customers were angry. I was told that I’d have to wait 15 minutes beyond the time it normally takes to complete an order, so I went to Ulta and came back. How do you prioritize someone outside the store and their DoorDash drivers over people looking you in the eye? The food that we ordere... read more

Mariia Pryvalova's profile image
Mariia Pryvalova 
2 months ago

Decided to do an online order and ordered Italian and Steak one. Also, added some toppings. Unfortunately, sandwiches were NOT toasted and were missing things. Instead of caramelized onions regular onions were put in and steak sandwich was missing cheese which is not an extra topping but a base. Okay, maybe I can understand the substitution. BUT TO LEAVE AN ONION SHELL IN THE SANDWICH??!!!! made it whole lot worse. In general, an unpleasant experience for someone who tried Potbelly for the first time. 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.9 star rating with 471 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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