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Potbelly
- Sandwiches
- Chicago, IL
About this business
Location details
900 W North Ave, Chicago, IL 60642, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I don't know why, but every Potbelly location that has the new store setup is a disaster. I've been to this location a couple of times over multiple years and every time I've been there, there is an extended wait to receive the order and issues with the food itself. I hate writing reviews but this place warrants one.
Bathrooms are a mess, bread is stale, cookies are old. This particular location is hurting the franchise. Most employees are fine, but this feels like a manager problem
Please do NOT eat at this location. I cannot count the amount of times I saw an employee touch their nose and dig in their ears while making people food. I got a refund and left.
Staff does not have a sense of urgency at this location. Had to remind them that we were waiting for a shake we ordered or else no one would have prepared it (we could see into the kitchen that everyone was doing something else). Guy who eventually prepared the shake handed it to me as it was spilling over the sides, so I had to ask if they had bigger cups. Apparently not, and offered another cup to help us with the spillage. Only one person was actually focused on the sandwiches and there was one person who was only focusin... read more
BEWARE IF YOU HAVE MILK ALLERGIES. I explicitly asked for a sandwich that had no cheese and proceeded to have American cheese hidden within my lettuce. Being allergic to milk, this is unacceptable.
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 3 star rating with 89 reviews.
When is Potbelly open?
Potbelly is closed now. It will open at 10:00 a.m.
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