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Potbelly

3.6

About this business

Location details

3658 N Western Ave, Chicago, IL 60618, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.6228 reviews
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Jasmin Godoy's profile image
Jasmin Godoy 
3 months ago

I went on my lunch break from work and wanted to try out potbelly at this location for the first time. I was definitely disappointed. I ordered turkey Avocado and asked for bacon (which I’m sure I pay extra)…but did not receive any avocado or bacon. I understand it gets busy around this time but it was really disappointing not getting the extra condiments on my sandwich. 

Charlie's profile image
Charlie 
5 months ago

I got a say, whoever made the Cubano for an order on 7/24/25 at 12:37 PM is the MVP. Absolute most perfect sandwich I have ever had there. This coming from someone who works in the area for years and have eaten at this location several times. Other than that the entire team there are always friendly, work hard and just make the experience smooth and hassle free. Thank you all for all that you do (but namely the employee who made the perfect sandwich today) 

Michael White's profile image
Michael White 
5 months ago
DJ Can's profile image
DJ Can 
5 months ago

Purchased 4 sandwiches 2 ham & 2 Italian got home and saw my 89 year old mother almost choke on her Italian. Come to realize all our sandwiches were doused with hot peppers. I watched the two young guys preparing the sandwiches and laughing at the same time & thought maybe they were just joking around. Joke obviously was on us and threw sandwiches away. If my life wasn’t so busy & complicated, I would have gone back to speak to a manager don’t bother calling, instead will never go back to this place again. Didn’t know giardi... read more

Gary Dodovich's profile image
Gary Dodovich 
6 months ago

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.6 star rating with 228 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m.  

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