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Potbelly

3.6

About this business

Location details

1459 W Taylor St, Chicago, IL 60607, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.6479 reviews
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Rena Jones's profile image
Rena Jones 
2 weeks ago

I did an online order.my food was just laying on the counter.my food was not how I ordered it. I don't understand how they can not read the list. However I have tried this place before and still the same thing. I promise i will not return. 

Ms. Juani's profile image
Ms. Juani 
2 weeks ago

**HUGE shoutout to ALL the staff at this location!** Seriously! Their service is impeccable, even during crazy BOGO days like today. I hope their manager knows this already about them. Every single one of them is on hustle mode and it shows. I am new to the Potbelly’s game and I am not ashamed. Today I decided to try the meatball sub and of course my favorite tuna, and WOW! This team made my sandwiches to perfection. I placed my order through the app and didn’t care about the wait. It was worth it. Every topping I asked for ... read more

Zac R's profile image
Zac R 
2 weeks ago

I went into potbelly today expecting a chill relaxed atmosphere like i typically get and found out I chose to come on a day when there was a promotion and several catering orders. The staff was VISIBLY working their absolute hardest and pumping out what looked like around 100 sandwiches, but they were so friendly and helpful and were joking and laughing with us while we ordered our sandwiches. The guy who was putting the toppings on sandwiches was in thr zone and took direction from his manager and from the customers and did... read more

Desiree Lopez's profile image
Desiree Lopez 
3 weeks ago
hannah Niya's profile image
hannah Niya 
a month ago

very disappointing experience. This was a pickup order, yet I was asked to tip not once, but twice. The first time I ignored it because I didn’t think tipping was expected for a pickup order. Then, when I was paying, I was told that I needed to leave a tip. Asking customers for a tip is one thing, but making them feel pressured is another. To make matters worse, the food was far below the quality I’ve received from this restaurant in the past. The meal was poorly prepared, didn’t taste as good as usual, and was honestly disa... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.6 star rating with 479 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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