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Potbelly

3.8

About this business

Location details

1018 S Canal St, Chicago, IL 60607, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.8252 reviews
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Mourad Mourad's profile image
Mourad Mourad 
6 days ago

I went there Sunday October 5th 2:00 pm , to pick up delivery order , there were 2 guys behind the counter, they were serving one couple “only one customer” it was not busy at all even behind the counter you could tell they have not couple orders, I went to the young one and asked him very politely about my order , he did not even show any response and left me, I told myself maybe he got it, i stepped back and just waited for him about 15 minutes, and when I felt he was just neglecting me I went to the older guy, to ask him ... read more

Jared Troth's profile image
Jared Troth 
2 weeks ago

was charged extra for double meat when what's not what I ordered and not what I got. Never coming back. 

Johnnie S's profile image
Johnnie S 
2 weeks ago

Ordered online at 3:15 — app said the order would be ready by 3:30. Arrived 3:50 zero customers, order wasn’t ready. Person started making the order when I arrived. (Apparently they didn’t make the sandwiches because they didn’t have artichokes. The whole sandwich still should have been ready except to drop on the artichokes but wasn’t.) Asked for mayo and was told it’s already in the chicken salad ….?????? The sandwich fixer then proceeded to give me a lesson on how Potbelly makes sandwiches — which must not apply to any of... read more

Bob's profile image
Bob 
a month ago

Forgot some ingredients in my sandwich 

Warren Au's profile image
Warren Au 
a month ago

I love Potbellys but this location sucks. I ordered my sandwich online and waited a good 30 minutes while watching the soulless staff finish orders for walkins before they even looked at my order. To top it off, they made my sandwich "plain" with no toppings at all. Dont buy into any of the responses by the owners, nothing has changed if you look at the history of reviews. 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.8 star rating with 252 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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