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Potbelly

3.8

About this business

Location details

222 W Merchandise Mart Plaza Suite 205, Chicago, IL 60654, Chicago, IL, 60654, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.8168 reviews
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Aidan Hinton's profile image
Aidan Hinton 
a month ago

Quite possibly the slowest “fast food” experience to date. This place is the worst place to go if you’re in a rush. Waited 45 mins for 2 of the same sandwich. They took our order as we queued but needed to repeat it anyway? 5 of them behind the counter and not a single brain cell 🤣 

Sam Hit's profile image
Sam Hit 
2 months ago

It must be a new set of employees but all I’m going to say is I love how clean the shop is in addition to as fresh the food is 

Anderson Pappademas's profile image
Anderson Pappademas 
3 months ago

Natalie and Dominque were all smiles while the line looked stressed and tired. Thanks for making it a good experience that day. 

Nikhil Kanthi's profile image
Nikhil Kanthi 
4 months ago

The turkey avo is so delicious and juicy, these guys are great and always hook it up. 

Michael Davis's profile image
Michael Davis 
4 months ago

My girl orders us food online. I grab the food and leave. No one tells me my drink cup is in the sealed bag. I go back after I’ve read the bag realizing she got a drink. They give me a cup. I get all the way home and realize only my sandwich is in the bag. I go back again to find the sandwich was on the counter and did not make it into the sealed bag. I recognize by this time it was 3pm and you were closing but I got there at 2pm initially and the poor attention to detail wasted 1hour of my time. There’s no reason to be rude... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.8 star rating with 168 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 8:00 a.m. 

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