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409 W Washington St #110, Chicago, IL 60606, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every single time I come here and order a salad I’m asked to step down to the front of the line (as it doesn’t need to cook, this should mean my transaction should be fast everytime) so I do and nothing for 15 minutes until I speak up. No one has been making anything. Every. Single. Time. Without. Fail. The hot food comes out faster than the cold here. Make it make sense!
I ordered online today. I got to the location about 10 min before my scheduled time. The line to order had about 15 people in it. Very crowded and busy lunch rush hour. I didn't see my name on the screen, so I took a seat at the table to wait. The young lady behind the register asked if I was waiting for a pick-up and asked my name. She couldn't find it in the pick-up orders. The order dropped in their system like 1 minute later. I waited maybe 8-10 minutes after that for my food to be prepared. Everything was made perfectly... read more
Potbelly has a 4.1 star rating with 118 reviews.
Potbelly is closed now. It will open tomorrow at 9:00 a.m.
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