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Potbelly
- Sandwiches
- Durham, NC
About this business
Ditch the sad desk lunch and treat yourself to a delicious sandwich near The Streets at Southpoint! Located in Durham, just a short walk from the Southpoint Mall, Potbelly Sandwich Shop is your go-to lunch spot in Durham County. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don't forget our fresh-baked cookies! Craving a morning pick-me-up? We've got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu's here for the rescue! From sandwich platters to fresh sala... read more
Location details
6815 Fayetteville Rd Ste 101, Durham, NC 27713, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:30 p.m. | |
| Tue | 9:30 a.m. to 9:30 p.m. | |
| Wed | 9:30 a.m. to 9:30 p.m. | |
| Thu | 9:30 a.m. to 9:30 p.m. | |
| Fri | 9:30 a.m. to 9:30 p.m. | |
| Sat | 9:30 a.m. to 9:30 p.m. | |
| Sun | 9:30 a.m. to 9:30 p.m. |
I usually order from this Durham, NC location and never had an issue until I logged into my Perks account and saw that an order that I tried to place, but was having trouble with website on 7/13 went through without my knowledge. I never got an order confirmation and even had to go to a different restaurant (not a Potbelly's) because the website was not allowing my order to go through. But, after logging on today, I see I was charged for the order and had to call the store. I spoke with someone named Michael who claimed to b... read more
I would give customer service a 0/10. I placed an online delivery order in which my order was delivered to an incorrect address (it was not delivered to the address I provided online). After attempting to contact the delivery driver (received no answer) and contacting the store I was referred to contact doordash even though I did not place my order with doordash, it was placed via the potbelly website. Once I contacted DoorDash they again transferred me to potbelly in which I spoke with the same rep who was no assistance wha... read more
I put a mobile order in noon with a 12: 16 pick up time. I arrived at 12:15 and waited. I waited until 1 pm for my sandwich to be ready. There were several other customers who waited just as long. It would have been faster to get in line and order, but one of the customers asked if they could cancel their order and the staff told them they didn't have the ability to cancel orders. We also didn't have the ability to cancel in the app (Potbelly app) we ordered from because it looked like the order had been completed once 12:16... read more
Super small portions for $12. Sandwich did not meet expectations.
The food looked great and tasted even better.
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4.1 star rating with 161 reviews.
When is Potbelly open?
Potbelly is open now. It will close at 9:30 p.m.
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