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Potbelly

4.2

About this business

Location details

392 S Randall Rd, South Elgin, IL 60177, South Elgin, IL, 60177, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.2199 reviews
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Brad Green's profile image
Brad Green 
a month ago

I’ve been going to Potbelly for years and, up until recently, I’ve never had any issues. However, the employees at the South Elgin location have been extremely unpleasant and unprofessional. One evening, I placed an order for four subs and four shakes during the dinner rush. Instead of taking care of the line first, the employee made all four shakes while I was still five customers back waiting to pay. By the time I got to the register, the shakes were already melting. I politely asked if they could remake them, and instead ... read more

Josh Moore's profile image
Josh Moore 
a month ago

These sandwiches always amaze me. This is a great location. Workers are very nice and efficient. 

Darian Banks's profile image
Darian Banks 
2 months ago

The food was very good I ordered the street corn chicken sandwich and the person taking my order was srinity she was very nice and helpful and kind, the other person who checked my order out was also very kind i didn’t catch her name unfortunately but I will be back! 

Gael Villagomez's profile image
Gael Villagomez 
3 months ago

I used to love coming here, came with my girlfriend a couple times and loved the sandwiches, always ordered them with extra seasoning. Because who doesn't love a spicy deli sandwich? Soups were always hitting. I tried the shake and it wasnt really to my liking but my girlfriend loved it so it was still a win in my book, just a little too thick for my liking. Staff were friendly and if I came in before my order was ready they'd always ask if I was here to pick up. Unlike some stores where you have to ask for your order. They ... read more

Lorie Estanislao's profile image
Lorie Estanislao 
4 months ago

The manager Marissa and her team did a phenomenal job with our young adults in the transition program. Each one placed their order, told their toppings and paid at the register. They were kind, patience and accommodating to each and every one of them. Thank you for such a positive experience! 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.2 star rating with 199 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m. 

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