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Potbelly

4.1

About this business

Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering. 

Location details

12750 Illinois Rte 59, Plainfield, IL 60585, Plainfield, IL, 60585, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.1237 reviews
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Nancy Sweetheart's profile image
Nancy Sweetheart 
on Google
a month ago

ABSOLUTELY DISGUSTING, UNPROFESSIONAL, UNSANITARY I have never wrote a Google review ever until today, I’m extremely furious, horrified and sickened. Whoever made my sand-which needs to get fired IMMEDIATELY!!! I love potbelly and have had great experiences at OTHER locations this was my FIRST time coming to this drive-through location NEVER AGAIN. I was eating my sandwich and it somewhat tasted like burnt bread so I didn’t think too deep into it until I got towards the end and it started to taste like chemicals, I started t... read more

Lina A's profile image
Lina A 
on Google
2 months ago

Stunned at the poor customer service I received here yesterday with my kids by the manager and another employee. Would not come back. Treat your customers better. 

Mark Groh's profile image
Mark Groh 
on Google
2 months ago

Excellent as always! 

unbrokeneagle501's profile image
unbrokeneagle501 
on Google
2 months ago

Why have a mobile order pick-up area and not put your order there? Was waiting for 15min and my order was on the counter. Maybe ask why someone is standing by the mobile order pick-up 

Aniya Bonds's profile image
Aniya Bonds 
on Google
3 months ago

General Manger DYLAN FARLEY was rude, inconsiderate and condescending to CHILDREN ORDERING. He refused to make/ accommodate sandwich request. We order this sandwich all the time however when we asked for the Wreck without pork he said he would give us less meat if it was just roast beef and turkey. We asked for extra meat and he said there was no way to ring it up on the register. My sister on her graduation day still in her cap and gown left the store crying because of the treatment she received. When my mother and I went t... read more

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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.1 star rating with 237 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 10:00 p.m.  

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