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Potbelly

4.2

About this business

Location details

9727 Colerain Ave, Cincinnati, OH 45251, Cincinnati, OH, 45251, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.2319 reviews
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Marie Ward's profile image
Marie Ward 
2 days ago

Had horrible experience. I’m a loyal customer. I was treated in an unprofessional manner. I have severe allergies to tomatoes. The person was not accommodating. She refused to get fresh toppings that wasn’t contaminated with tomatoes. She said this is fine as she put the contaminated toppings on my sandwich. I’ve never had this problem. I’m so disappointed. I don’t have to spend my hard earned money there. Allergies are scary!! 

Sandra Coby's profile image
Sandra Coby 
3 months ago

While the food was good as the past three time we have ordered, it's not prepared properly. One order we we totally missing a sandwich, had to go back, one order we ordered and paid 2 bowls of soup. We received cups. Yesterday ordered a avo turkey and Swiss. Received just turkey. No avocado and no Swiss. Just turkey on an overbaked bun! Not cool. Step it up potbelly! Very disappointed 

MICHELE PARKS's profile image
MICHELE PARKS 
4 months ago

This was my first time in that location and I had to write a review because their food is so good! I ordered the sandwich/salad pair. For the price I paid, the salad and sandwich was a great size. The apple pecan salad was delicious, as well as the sandwich. I ordered it online and they got everything right. With how expensive everything has gotten this was well worth it. Thank you. 

Gary Webb's profile image
Gary Webb 
4 months ago

Had Potbelly Northgate make sandwiches/sides for our bridal shower of about 30. Favorite place to eat for our future daughter-in-law. Worked with Sean prior to event to ask questions. Next visit with Sean was to place order that I had detailed on paper. Received the Sat phone call I requested to make sure that we were on the schedule for Sun pickup. Event/food went off without issues. Received many complements about sandwiches and sides (Mac & Cheese was a hit as well as Apple Walnut Salad). I overlooked an item that I shoul... read more

Katie Martini's profile image
Katie Martini 
4 months ago

The staff are always friendly, the place is always clean, and the food is always tasty! I’m a regular here and the team usually recognizes me and remembers my order. Even during rushes, I don’t wait very long to get my food. Portions and pricing are fair. Highly recommend the chocolate brownie cookie! 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.2 star rating with 319 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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