PostalAnnex

remix Q 

on Google

a month ago

I'll just recount the facts surrounding the experience and you can decide for youself. 1. Dropped off a package worth $300 with insurance 2. Lady refuses to give receipt for USPS 3. Package labeled with battery inside (so one can infer its valuable small electronics like a phone) 4. USPS never scanned it, called multiple times and Postal Annex claims they gave it to USPS 5. missing mail search gives no results. Insurance won't pay because USPS never scanned it 

wei shen 

on Google

2 months ago

Not good for people who have urgent task and limited time. First, it does not open at 9:30am as committed, it opens at 9:45am on 4/3; secondly, it have WiFi problem, I waited there for 40 min, WiFi is not fixed thus can not do the delivery; third, black short hair female staff is not friendly, did not effectively communicate what happened and give right service. I used to very satisfied with postal annex which motivated me to wait for 60 min in total but nothing done, while this experience is so bad. 

Donian Shen 

on Google

2 months ago

Very rude and they hung on me while I was still talking to them! They lost my package and blamed me why I didn't check with them sooner. Didn't even offer help in looking for the lost parcel. Agree with another reviewer: suspect they stole the package and being defensive. Avoid this place for good! I'd give a 0 if there is. 

Zamir Zamora 

on Google

8 months ago

Very rude customer service and false advertising. We went here cause we needed passport pictures. It said online and at the front of the store we can do it here. We went inside and asked and lady said “we don’t do that here” and to go to CVS. I asked why don’t you do it here and she said very loudly and rude “CAMERA NOT WORKING”. That’s when I told her she should remove the sign in front. My recommendation is to not go here ever. Lady was rude. This is a lawsuit waiting to happen.