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Positive Steps Therapy
- Physical Therapy
- Franklin Park, PA
About this business
Location details
9795 Perry Hwy, Ste 110, Franklin Park, PA, 15090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a significant issue with how this practice handled our insurance. For whatever reason when they ran our insurance and confirmed they accepted it they came back with a $10 co-pay with everything else covered. Our daughter went for two months, paying $10 each visit until one of the last visits when suddenly upon signing in there is a $700+ outstanding balance. We were assured it was a mistake, to continue the visit and they would take care of it. After several frustrating weeks, calls, visits and assurances from the off... read more
This review is purely about the receptionist (Sally? sorry I didn't quite catch her name). I talked to her over the phone for a few times, and she was patient and knowledgable. She also made the extra effort to contact my insurance company to clarify the costs I would have to pay. Though we may not go to Positive Steps for the actual therapy because of the insurance tiers it is in, I still want to thank Sally(?) and she made me felt that this is a great practice :)
Frequently asked questions about Positive Steps Therapy
How is Positive Steps Therapy rated?
Positive Steps Therapy has a 4.2 star rating with 5 reviews.
When is Positive Steps Therapy open?
Positive Steps Therapy is open now. It will close at 7:00 p.m.
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