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Porcelanosa
- Contractors
- Seattle, WA
About this business
Location details
88 Spring St #120, Ste 120, Seattle, WA, 98104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We chose this company because they offer beautiful tile and the product itself is high quality. Unfortunately, their customer service is not up to par. . Our shipment from Europe was severely damaged during delivery—the pallet actually fell off the back of the truck due to the shipping company’s handling, resulting in most of the tiles being broken (photos attached). This was the carrier they selected. Before shipping, we specifically asked about purchasing insurance and were told it was not an option. When the damage occurr... read more
If I could give negative stars, I would rate Porcelanosa a -10. That’s how bad my experience has been. If you're looking for good customer service and guaranteed product warranties, turn away now. I’ve been waiting for over a month for a warranty request to be addressed—and still no resolution. The products may look sleek and high-end in the showroom and online, but what you actually receive is a different story. I purchased a shower head, handheld shower bar, and diverter valve kit from Porcelanosa. Here’s what went wrong: ... read more
They don’t stand behind their warranty… for what you have to pay for their tile you would expect excellent service and support. This is bit the case. Consider other solution before purchasing from this company. Quality of tile is good but over priced. Quality of grout and thinset is subpar and cost my project almost 200k due to the thinset and grout that was faulty and not recognized until after the install. Porcelenosa refused to take any responsibility even for a customer who spend almost a half a million dollars with them... read more
Beautiful and high quality tiles made in Spain. Staff are very attentive - Jennifer is wonderful! They have good selections for both floor and wall tiles. Highly recommended.
Frequently asked questions about Porcelanosa
How is Porcelanosa rated?
Porcelanosa has a 2.9 star rating with 13 reviews.
When is Porcelanosa open?
Porcelanosa is closed now. It will open at 9:00 a.m.
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