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Popeyes Louisiana Kitchen
- Restaurants
- Grapevine, TX
About this business
Location details
Mills Mall, 3000 Grapevine Mills Pkwy, Grapevine, TX 76051, 3000 Grapevine Mills Pkwy, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My family and I visited this location on August 1st around 2:00 p.m. After the experience we had, I'm not surprised to see so many similar reviews. The employee in the gray shirt, Jesus, was extremely rude and unprofessional, not only toward my family, but toward several other customers as well. Customer service is a major part of this industry, and customers should be treated with respect. Unfortunately, that was not the case during our visit. I hope management addresses this issue, because one employee's attitude can leave... read more
Managers in Gray left one worker at the register, while they moved slow to pick food.
1 Star I am extremely disappointed with how the manager on duty handled my online order today. I placed and paid for an order through the Popeyes app, but when I arrived at the restaurant, I was told that the store could not fulfill my order. I asked the manager to cancel the order so that I could receive a refund. He told me that I had to cancel it through the app. I then showed him my phone, where the app specifically stated that, per policy, the order could not be canceled through the app and that I needed to contact the ... read more
This place is good, the staff are nice and the food tastes good not sure why there’s a lot of negative reviews. I personally liked getting food from here.
Was hesitant to dine here bc of the reviews but this location exceeded my expectations! Staff was very kind & super patient with my 6yr old daughter that insisted on ordering her own food! Our meals were fresh, steaming hot & very flavorful I will definitely be back!!!
Frequently asked questions about Popeyes Louisiana Kitchen
How is Popeyes Louisiana Kitchen rated?
Popeyes Louisiana Kitchen has a 2.4 star rating with 100 reviews.
When is Popeyes Louisiana Kitchen open?
Popeyes Louisiana Kitchen is closed now. It will open at 10:00 a.m.
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