Popeyes Louisiana Kitchen

Carlo Unes 

on Google

3 weeks ago

I rarely write reviews, but this experience with Popeyes deserves to be shared. From the staff to the manager, district manager, and even the online customer service, the level of care and accountability has been shockingly poor. I raised a valid concern and was told multiple times that someone would “follow up within 3 business days.” It’s now been over two weeks—no call, no email, no update. I’ve tried reaching out through their so-called “go.momos.com” follow-up system, but it’s a complete joke. No one responds, and there... read more

Enna Chan 

on Google

a month ago

I noticed that the service at this location is not as smooth or welcoming as it was when the store first opened. During the first months, the service felt more organized and friendly. Recently, I noticed that some of the young managers and staff do not seem as welcoming to customers. When customers arrive, there is often no smile or friendly greeting when taking orders. Customer service is very important, especially in a busy area like La Mirada where many families stop by after school. Another concern is the process for pic... read more