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Popeyes Louisiana Kitchen
- Chicken Shop
- Palatine, IL
About this business
Location details
45 N Northwest Hwy, Palatine, IL 60067, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 10:00 p.m. | |
| Sat | 10:30 a.m. to 10:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Forgot my biscuits and macaroni and gave me the wrong wing flavor and no ranch when I really needed the ranch. Other reviews also mention this location being notorious for forgetting people's items.
I’ve been in this location a few times and the dining area is always filthy. Tables covered in crumbs, trash cans overflowing, sticky floors — it looks like nobody cares to clean. On my last visit, I even saw an employee leaning on the counter scrolling through their phone while customers were waiting. When I finally placed my order, the cashier had zero professionalism. Didn’t say hello, didn’t repeat the order back, and actually rolled their eyes when I asked for an extra sauce. Combine that with the dirty environment and ... read more
This location has a real problem with food quality. I ordered a family meal one night and when I got home, the chicken was barely warm, the biscuits were hard as a rock, and the fries tasted like they’d been sitting out all day. For the price Popeyes charges, the least they could do is serve food that’s fresh. I tried calling the store to let them know, but no one ever picked up the phone. It’s like once they have your money, they couldn’t care less about whether the food is edible or not. Really disappointing, because Popey... read more
This is by far the worst Popeyes I’ve ever been to. I’ve given them 4–5 chances, and every single time they’ve messed up my order. The first two times I ordered a 16-piece family meal with a chicken sandwich — no sandwich either time. The third time, they forgot the mashed potatoes. I always order “no wings” in my 16-piece, and they still put wings in the box. When I finally asked them to fix it, they literally just took the wings out and didn’t replace them with other pieces, so I went home short on chicken. I called and th... read more
Frequently asked questions about Popeyes Louisiana Kitchen
How is Popeyes Louisiana Kitchen rated?
Popeyes Louisiana Kitchen has a 3.8 star rating with 1,067 reviews.
When is Popeyes Louisiana Kitchen open?
Popeyes Louisiana Kitchen is open now. It will close at 10:00 p.m.
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