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Popeyes Louisiana Kitchen
- Restaurants
- Saint Helens, OR
About this business
Location details
495 S Columbia River Hwy, St Helens, OR 97051, Saint Helens, OR, 97051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
The chicken we had was good, but they messed up the order.
Ordered my food online close to closing time. Despite in app confirmation AND email confirmation that the order was received, and my money taken, they denied an order and even said they had no chicken. They even refused to look at the order number I had. Meanwhile a walk up at the drive thru was served with smiles and sweetness. Then when called to refund the charge, they ignored the phone and their voicemail was full. *update* Store is unwilling to assist. Manager says she wasn't working so she can't help in any way.....no ... read more
My son and I just ate here and it was some of the worst customer service I've ever experienced. When we went inside and waited at the front counter to order, there was a young man and woman working there, if you can call what they were doing "work". At first we were ignored completely, then after a little while, the lady said "we'll be with you in just a moment" while the both of them continued to look at whatever the young man was showing her on his phone. They were ignoring customers to look at their phone! If I wasn't in ... read more
The employees were not even in the kitchen when we came in and the person in front of us was wandering where they were also. Then one came out but she was very rude and not friendly at all. All of them could use some customer service education.
Corporate replied to my response with a whole lot of nothing. Could have offered a gift card to other locations of Popeye's. But now I feel like I just shouldn't eat Popeye's at all anymore. Sarcastically, thank you for the reply. And I fully believe that you will try to rectify this so others don't get food poisoning at your hands. Lol I wish I could actually believe that.
Frequently asked questions about Popeyes Louisiana Kitchen
How is Popeyes Louisiana Kitchen rated?
Popeyes Louisiana Kitchen has a 2.8 star rating with 319 reviews.
When is Popeyes Louisiana Kitchen open?
Popeyes Louisiana Kitchen is open now. It will close at 11:00 p.m.
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