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Pop N Wash

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4.0
179 reviews
|Car Wash|Lafayette, IN 47905

2507 Maple Point Dr, Lafayette, IN 47905

(765) 838-0507

http://www.popnwash.com/

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About

Pay One Price and Wash All You Want for just $6 with our Self-Serve Bays open 24/7 or for $6, $8, or $10 wash in our Automatic Express sure to give you the best looking Tires and Rims in town with a Soft Cloth Wash that matches any of our competitors.

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4.0
179 reviews
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Jared M. on Yellow Pages

2 years ago

11/11/2019, 00:15 AM
I waited to make this review to give the owner / manager a chance to call me, but they opted out entirely. I went to the Pop N Wash on Wednesday (11/6/2019) to clean my car that I had recently had painted. The facility was an unkempt disaster and as a result of that, I got what I could only assume was either white paint or some kind of white caulking goo on spots all over my car. Upon further investigation, the bay and the hoses were covered in the funk. I promptly went to the attendant who admitted that he notified the manager who didn’t bother to clean the facility or close the bay down. The attendant even admitted that the stuff was so fresh it had gotten on his clothing, but later informed me that he was told to not say anything like that because it would make the business look bad. I attempted to contact the manager and neither him nor the owner wanted to make themselves available, but I was told I would be contacted the next day, which never happened. There was a clear lack of care on the part of management and only after my angrily saying that that particular bay needed to be shut down did they shut it down. I had to use a variety of different detailing products and hours of my life that I wouldn’t be getting back to remove all the remains of the mess that is Pop N Wash off my car. I’ve even included some neato pictures of the bay and the equipment in my review. Bottom line, use Pop N Wash at your own risk or if you just don’t care about your cars.
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Kirk P. on BirdEye

2 years ago

06/18/2019, 13:34 PM
WORST CUSTOMER SERVICE EVER!!!! Paid $19 for wash, tunnel was closed. Asked for refund. Bill called and said no refund per policy but I could get my wash later. I had tried to go back but couldn’t, so I called to ask if there was any way that I can get a refund b/c I would not be in that area for a long time. He said no per policy. He was just doing his job and that was fine up to that point. However, when I said I couldn’t recommend Pop N Wash and that I’ll go online and make my grievances known (such as this), he said, “be careful what you write” and hung up. I called again and I said why did you hang up on me? He said he didn’t like that I “threatened” him when I did not do any such thing. I told him that it is perfectly in my right to make my grievances known on social media like this. BOTTOM LINE: CUSTOMER SERVICE IS HORRENDOUS. BILL, YOU DIDN’T DO ANYTHING TO DESERVE GETTING FIRED BUT YOUR SUPERVISOR NEEDS TO MAKE YOU TAKE A CLASS ON BASIC CUSTOMER SERVICE.
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Tye B. on Yellow Pages

7 years ago

10/05/2014, 09:00 AM
First off, I am bios being a current employee, but I will say Pop N Wash does do as good of a job if not better in their automatic Wash on my car as their more well known competitor, Mikes. Highlights are the Bug Remover, Tire and Rim Cleaning Capabilities, and their Price.
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