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Poolwerx Gwelup
- Home Services
- Gwelup, WA
About this business
Location details
707 N Beach Rd, Gwelup, WA, 6018, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Invoiced for a call out to quote on some work on my pool. Paid the callout fee but still waiting on the quote from callout for the work they came to quote on. Crazy! Poor service.
All the staff at the Gwelup store have been fantastic. I’ve been a regular here for a few years, getting my pool water tested and always receiving helpful, friendly advice. Recently, our pool pump stopped working, and Zahra was extremely helpful in guiding me through how to fix the problem—she even followed up with instructions via email. Needless to say, my pool pump is now working again, yay! This is by far the best pool shop to go to for friendly, reliable advice. Keep up the great work, team.
If I could give zero stars (to the SERVICE TEAM), I would. My experience replacing the chlorinator on my pool pump equipment has been nothing short of infuriating and deeply unprofessional. I booked them to install a new chlorinator, and not only did they install the equipment incorrectly, but their communication throughout the entire process was appalling. Once the job was scheduled, they effectively went silent. I waited at home on two occasions (day of install and then again day to "fix" original install defects) the enti... read more
I would like to say how helpful Jenny was we visited the pool shop many times with our questions, she was very professional, patient and polite. What a good asset for your team.
Jenny was a wealth of knowledge, very helpful and really there to help people. If you need help with your pool, definitely recommend.
Frequently asked questions about Poolwerx Gwelup
How is Poolwerx Gwelup rated?
Poolwerx Gwelup has a 4.1 star rating with 60 reviews.
When is Poolwerx Gwelup open?
Poolwerx Gwelup is open now. It will close at 4:00 p.m.
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