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Poolwerx Chatswood
- Home Services
- Chatswood, NSW
About this business
Location details
Access & parking on, 171 Victoria Avenue, Royal St, Chatswood, NSW, 2067, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Extremely disappointed with the lack of customer service at Poolwerx. I used their "free" water test, but the moment I explained that I already had the required chemicals at home and wouldn't be purchasing more, the staff's demeanor turned aggressive and threatening. I was told that every test actually costs $10 and that I wouldn't receive another free test without making a purchase. Conditional "free" services and bullying customers into buying unneeded stock is a terrible way to run a business.
Excellent service, very knowledgeable and I will no doubt be back
Would you pay a 30%-50% premium on chemicals after a ‘FREE’ water test??? 1. First time visit and pool owner newbie, had the ‘FREE’ water tested, given ‘professional’ advice on what to do over a couple of minutes, but basically reading from instruction as printed on test results from the test machine/as written on the chemicals packages, paid over $165 for 4 chemicals (sunblocks 2kg $45, 4in1 clarifier 1L $58.5, phosphate shield 250ml $22, and calcium 4kg $40), paid and left the shop. 2. Back to car and second thought it was... read more
Disappointed！Did not open on time at 9 o’clock. 15 minutes past！
Always great service at the Chatswood store. I have owned a pool for 4 years and the staff have always been super helpful sharing their experience to make my life easier. 5 stars.
Frequently asked questions about Poolwerx Chatswood
How is Poolwerx Chatswood rated?
Poolwerx Chatswood has a 4.1 star rating with 13 reviews.
When is Poolwerx Chatswood open?
Poolwerx Chatswood is open now. It will close at 5:00 p.m.
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