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Poolwerx Castle Hill
- Home Services
- Castle Hill, NSW
About this business
Location details
6 Victoria Ave, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
I had a long and challenging experience purchasing, replacing, and installing a new pool cover and roller for my home. The whole process took more than a month and involved quite a few unexpected issues. Fortunately, I had Josh from Poolwerx Castle Hill helping me throughout the entire journey. He was always quick to respond, professional, and communicated everything clearly. More importantly, he consistently went above and beyond to push things forward and resolve every issue that came up. Thankfully, after more than a mont... read more
I’ve been a customer for several years, and every staff member I’ve dealt with during that time has been friendly, professional, and incredibly helpful. The team is always knowledgeable and willing to take the time to explain things clearly. The instructional videos they provide are especially useful—clear, easy to follow. Consistently excellent customer service over the years. Highly recommend this pool shop to anyone looking for expert advice and outstanding support.Thank you to Tim and Nathan!
Adrian and the team did an awesome job solving my problem
Excellent experience again from the friendly staff at Poolwerx Castle Hill from start to finish. Bryson came out to install our new pool filter and he was awesome. He took the time to answer all my questions, made sure everything was set up correctly, and double-checked the system before leaving. Truly great customer service!
6 stars out of 5 for Poolwerx Castle Hill. I had an outstanding experience with their team from start to finish. Their WhatsApp communication was a game changer — quick, easy, and perfect for sharing photos, asking questions, and staying updated on every step of the process. It made the whole service smooth and stress free. Nathan, the technician, did an exceptional job diagnosing and cleaning my indoor pool. He explained clearly what went wrong, what needed fixing, and even shared photos and updates with his team to make su... read more
Frequently asked questions about Poolwerx Castle Hill
How is Poolwerx Castle Hill rated?
Poolwerx Castle Hill has a 4.7 star rating with 267 reviews.
When is Poolwerx Castle Hill open?
Poolwerx Castle Hill is open now. It will close at 2:00 p.m.
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