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Poolweb.com
- Pool & Hot Tub Service
- Augusta, ME
About this business
Location details
37 Gabriel Dr, Augusta, ME, 04330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Through no fault of the company, we had an issue with shipment. Poolweb replaced the item promptly and made sure we received it quickly. This company is impressive to deal with. The are considerate, honest and stand by their products. We will definitely continue doing business with them!
I recently ordered some pools supplies and one piece was not going to work as I had hoped. The customer service team was incredibly helpful and responsive and had everything figured out very quickly.
Ordered some parts. 2 weeks went by, product never arrived. no tracking number was provided nor was any shipping notification sent. Emailed them and got no response. Had to dispute the amount with my credit card company to get my money back. Never doing business with those thieves again.
Stay Away!! Scammers!! They play with Instock and backorder game to make you order and wait for weeks, if you ask for cancellation or returns, the answer is NO. Expect rude customer service and supervisor ERIKA.
Do not buy from them. They will not warranty products that are defective. They shipped us a broken/defective diving board and then had us contact multiple distributors and manufacturers. After everyone told us poolweb was responsible to warranty this, They informed us that now the warranty had expired.
Frequently asked questions about Poolweb.com
How is Poolweb.com rated?
Poolweb.com has a 4 star rating with 171 reviews.
When is Poolweb.com open?
Poolweb.com is closed now. It will open on Monday at 8:30 a.m.
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