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Poolside Sales & Service
- Hot Tub & Pool
- San Antonio, TX
About this business
Poolside Sales & Service is a leader in both the residential and commercial pool industry in the San Antonio, TX area for more than 35 years. Poolside provides quality products and optimal service to all customers. Poolside is a professional, state licensed and fully certified swimming pool and spa new construction, remodeling, and service company. Mission: To provide clients with the most professional and personal service anywhere today. Services offered: New Pool Construction Pool Remodeling Residential and Commercial Pool... read more
Location details
16110 San Pedro Ave a, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute worst – I called the company for repairs and was by FAR the very worst experience I have had in San Antonio. Customer Service is completely inept. Strung along for weeks charging me labor for several calls to my home which yielded no result. Please pass on these guys. I truly believe that the one good review they have was actually the company themselves desperately trying to keep the rating up and generate internet traffic to the business. Go anywhere else but here.
Pool Care and Support – Excellent service and support. Five Stars all the way.. My husbands job took him overseas in the middle of January and I was left to maintain our pool and prior to leaving he gave me a five minute how to session. My first day to check the pool happened to fall on a Sunday and what I saw and heard was not what I remembered. One of my pumps was leaking and making a noise I knew wasn't good. With tears flowing I phoned poolside and a young man named Lonnie listened to my sad story, calmed me down and off... read more
BAD CUSTOMER SERVICE – In 2003 I puchased an $8000 spa from Poolside. In Sept 2007 I found cracks in several of the jet bodies. I contacted the manufacturer and they said Poolside would handle the repairs (all covered under warranty). I contacted Poolside, emailed them photos and waited for a return call. No response. I continued to contact them almost weekly over the next 3 months, each time receiving the same reply, Mark (the owner) will be in touch. That never happened. In Jan 2008 , completely frustrated I called the man... read more
Frequently asked questions about Poolside Sales & Service
How is Poolside Sales & Service rated?
Poolside Sales & Service has a 4 star rating with 46 reviews.
When is Poolside Sales & Service open?
Poolside Sales & Service is closed now. It will open tomorrow at 9:00 a.m.
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